Welcome to our FAQ page! Get answers to commonly asked questions about our services, policies, and more. Our comprehensive guide ensures a smooth and hassle-free experience for you.
What is the typical user journey when using the platform? How do users establish the connection with their wearable devices?
What are the time and engineering resources required from our organization to integrate with the Spike API?
What is the process for initiating testing of the Spike API?
What is the typical duration for transitioning to production when implementing the Spike API?
Does your service offer real-time data streaming capabilities?
Could you provide clarification on the term "data standardization"?
Do you offer assistance and support in terms of analytics and developing use cases?
Is it possible to obtain historical data, such as data from the past six months?
At what frequency is data available for retrieval? Is it possible to obtain data every 5 minutes, hourly, or on a daily basis?
Is it possible to obtain sample data for testing purposes?
Is it possible for applications developed on no-code platforms to integrate with the Spike API?
What if we need a custom integration/ an integration Spike doesn’t support yet? How long does it take to add it to the network?
Do you provide a demo widget for use in the app?
How scalable is the infrastructure of Spike API? Can it effectively support a large number of users connecting through the API?
Google shows Error 403 - disallowed user agent. How to solve that?
You must specify the User-Agent attribute on your web view component. You can find the example here: https://docs.spikeapi.com/add-user-integration#tJSoe
If you can't find what you're looking for, don't hesitate to reach out to our customer support team at [email protected] for personalized assistance. We value your feedback and strive to continuously improve our services based on your needs.